Sounds great. Please keep me posted.
Have a nice day.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
The following is from the Windows Event Log after my media server rebooted unexpectedly:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffffff18ffffff, 0x0000000000000000, 0xfffff8024ce21999, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 94bb1834-300a-45c0-92d2-72b0e243263c.
Sysinfo and recent Minidumps are available here:
https://1drv.ms/u/s!AmPUelIdJvKLglb6G2rr-op2qrvG?e=a1Moke
The full dump is available if you need it. I could use some help interpreting these data.
Thank you for your consideration.
JAD
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sounds great. Please keep me posted.
Have a nice day.
This morning I used DDU v18.0.5.5 in Windows 10 Safe Mode to remove the existing video driver.
Driver when failed: Driver Version: 10.18.10.4358
Driver after DDU: Driver Version: 10.0.19041.868
Driver from ASUS: Driver Version: 10.18.10.4252
I'll monitor the machine for a couple of weeks (or until another failure). If no error, I'll apply this change to my standalone system image.
You are most welcome. Glad to help
Thank you for pointing me to the display driver. I'll look at the ASUS site for a possible driver and report.
Hi jad,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
The minidump file indicates dxgmms1.sys file as a cause of the BSOD which is related to the display driver.
Please, uninstall the display driver completely using this DDU free utility, then download/install the latest display driver or a driver that is compatible with your computer from the manufacturer's official website:
https://www.guru3d.com/files-details/display-dr...
Please let me know if you need further assistance and keep me updated.
____________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.