Well, I have tries but nothing works, u can check this, file oem50.inf is causing error
fingerprint driver error
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Anonymous
this is the error log for not setting up fingerprint
Here is the log,
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 10/20/2022 6:30:15 AM
Event ID: 411
Task Category: None
Level: Error Keywords:
User: SYSTEM
Computer: Charles-Xavier
Description:
Device ROOT\WindowsHelloFaceSoftwareDriver\0000 had a problem starting.
Driver Name: oem50.inf Class Guid: {53d29ef7-377c-4d14-864b-eb3a85769359}
Service: WUDFRd
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0xC00000BB
Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 411 0 2 0 0 0x4000000000000000 1463 Microsoft-Windows-Kernel-PnP/Configuration Charles-Xavier ROOT\WindowsHelloFaceSoftwareDriver\0000 oem50.inf {53d29ef7-377c-4d14-864b-eb3a85769359} WUDFRd 0x15 0xc00000bb
Windows for home | Windows 10 | Devices and drivers
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2 answers
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Anonymous
2022-10-21T12:52:27+00:00 -
Anonymous
2022-10-21T11:08:40+00:00 Hi, I'm Elise, and I'd be happy to help with your issue.
You will likely need to download and install an updated fingerprint driver from your PC manufacturer to resolve the issue.
Kind Regards,
Elise