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Touchpad not working

Anonymous
2022-11-12T11:01:56+00:00

The touchpad is not responding, and the settings for the touchpad are missing in the Windows Settings application. I realized that Windows was probably not detecting my device and checked my drivers. My Synaptics Pointing Device is malfunctioning with an error code (10) i.e., the device cannot start.

My device is a Lenovo Legion y530 on Windows 11 Home 22H2.

Things I tried/things that didn't work:

System restart didn't fix it

Not related to enabling/disabling my touchpad

Nothings corrupted - sfc, dism are not the solution

Tried updating/uninstalling/reinstalling my touchpad drivers

Also tried uninstalling/reinstalling all HID drivers

Manually installed drivers through my manufacturer Lenovo's website

Not hardware damage - It did work just fine a day ago

I did a Windows reset too... removing all files

I can't figure out what's causing this. Any help would be appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-11-17T07:25:51+00:00

    I was already using Vantage software, and I think it doesn't think or know I'm having problems with my touchpad. Also, I tried using Lenovo recovery media to essentially reset it as it was when I got it, and still the problem isn't resolved. The one thing I didn't mess with is flashing my BIOS back to an older version.

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  2. Anonymous
    2022-11-12T11:35:43+00:00

    Since its a Lenovo you use their Vantage update utility, and if still issues their Diagnostics tool

    (Dont use device manager)

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