I am having issues using the upgrading function in Windows 11

Question

I am running windows 11 and trying to use the upgrade function ( it states that there is a fix button not working)

i am getting error We couldn't update the system reserved partition

OS Name Microsoft Windows 11 Pro

Version 10.0.22000 Build 22000

Has anyone seen this before

Answer 1

Hi,

Deleting the unused font files in the boot partition (as suggested in the following Microsoft article) should resolve the issue.

• “We couldn’t update system reserved partition” error - Microsoft Support

(the instructions apply to Windows 11 as well)

Resolved cases:

• https://answers.microsoft.com/en-us/windows/forum/windows_11-wintop_update/windows-11-22h2/55054fd0-3df9-4e4d-95e3-3079b0ea98d1
• https://answers.microsoft.com/en-us/windows/forum/windows_11-wintop_update/windows-11-2022-09-cumulative-update-fails-on/3665e624-02aa-4630-a99f-bb6d9619cb5c?messageId=06f2a4e4-e755-42c0-921d-2b7c59315a7b

Answer 2

1. Please run:

a) V2 log collector:

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html https://www.elevenforum.com/t/bsod-posting-instructions.103/

Post share links into this thread using one drive, drop box, or google drive.

(bat scripts by design prompt antivirus software and require manual overrides)

b) Tuneup plus: https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bathttps://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/

c) diskparinfo: https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

d) Upgrade failure info https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

2. Post images or share links displaying disk management:

(by default rows and columns are compressed and characters are cutoff)

Widen these rows: disk 0, disk 1, disk 2, etc. > make sure that no characters are cutoff

Widen these columns: Volume and Sources > make sure that no characters are cutoff

https://www.tenforums.com/tutorials/2503-how-post-screenshot-disk-management.html

Answer 3

Hi Candow. I'm Greg, 10 years awarded Windows MVP and Volunteer Moderator, here to help you.

This normally means the System Reserved or EFI System partition is not big enough to Upgrade, it needs to be extended using a special tool I can help you with.

But first please post a screenshot of Disk Management, which I read like a doctor reads X-rays. Follow the steps here so I can see everything needed to advise you: http://answers.microsoft.com/en-us/windows/foru...

The steps are the same for Windows 11.

Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.

______________________________________________

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Answer 4

Hello, what upgrade function are you using? the settings one, media creation tool or the upgrade assistant?