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Every few hours (the last two happened exactly 150 minutes apart), my computer randomly bluescreens, then boots back up as if nothing happened. It's been happening for a few days and I dont believe I have done anything with my computer to cause it. I've updated windows but that didn't stop it. I've tried to retrieve the error log and I believe this is it:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffe40e920ef000, 0x0000000000000000, 0xfffff80344a3e54e, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 576957fa-c55f-498d-a838-60e7ad97cdf5.
Specs:
HP Pavillion Gaming Laptop
GTX 1650
Intel i5-10300H @ 2.50 GHz
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi frankyost1,
Thanks for sharing the minidump files.
The minidump files indicate GlPciSD.sys as a cause of the crash which is related to the Genesys Logic PCI CardReader Driver.
If this card reader is external, disconnect it and see if your computer is stable or not. If it is internal, update its driver form the manufacturer's official website.
Please do not hesitate to ask if you need further assistance.
Stay safe
The blue screens continue to happen. I noticed a pattern that they happen either every 150 minutes or 180. I'm not sure if that matters but I thought I would inform you about that.
Also, I've done some research and it seems that Call of Duty: Modern Warfare 2 might be the cause, I noticed that the BSOD started happening since I downloaded the game. I'm not sure what is causing it though.
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Hi frankyost1,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.
Regards,
