windows 11 version 22h2 not getting installed

Question

I tried updating my win 11 version to 22h2 as it was available for me in the updates section but once i restarted my laptop it undid the updates and i am seeing an error message saying "We couldn't install this update but you can try again (0x80070002)".

I have Quickheal antivirus installed on my laptop.

Answer 1

Hi Maitreya,

I am Dave, I will help you with this.

The most success method to perform the 22h2 update is to use the Windows 11 ISO.

Please follow the steps, this is then just an update and your files and applications will remain untouched.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the upgrade option.

Answer 2

No, not at all.

Answer 3

Hi Maitreya,

Is there any external devices connected to any port on your PC or wirelessly to your PC while you are performing the upgrade?

Answer 4

I tried this method but i'm getting the following error :

Answer 5

Hello, my name is Janko I'm trying to help you with your problem.

Error code 0x80070002 can mean these 3 things:

• corrupt or missing system files
• the system doesn't have enough space to download the update
• the conflict between hardware devices attached to the system