Hi, I'm Elise, and I'd be happy to help with your issue.
Do you receive any error messages when trying to download the files, if so could you take a screenshot of these?
Kind Regards,
Elise
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I can't download any file into my laptop. I even try to download same file using different web browsers, but it didn't work. Please help me.
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Hi, I'm Elise, and I'd be happy to help with your issue.
Do you receive any error messages when trying to download the files, if so could you take a screenshot of these?
Kind Regards,
Elise
Ok this means that you download location is not allowing you to write files to it, you can alter the download location here:
https://support.microsoft.com/en-us/microsoft-e...
Kind Regards,
Elise
Hi,
Can you try changing the download path?
Visit the following page in Edge:
edge://settings/downloads#All
You can change the default download location there.