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while i run windows update below message appears...

Anonymous
2022-11-18T16:06:56+00:00

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024402f)"

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ramesh 176.5K Reputation points Volunteer Moderator
    2022-11-18T16:27:40+00:00

    From Common Windows Update errors - Windows Client | Microsoft Learn

    Message Description Mitigation
    WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS External .cab file processing completed with some errors This error can be caused by the Lightspeed Rocket for web filtering software. <br>Add the IP addresses of devices you want to get updates to the exceptions list of Lightspeed Rocket.

    It looks like a Firewall/Web filter/VPN/Proxy server or DNS issue. Try uninstalling the third-party firewall/turn off your VPN/Proxy settings. If that doesn't help, try switching to Google Public DNS. How to Switch to OpenDNS or Google DNS

    Edit:

    Also, many users have indicated that turning off the "Receive updates for other Microsoft products..." setting in Windows Update → Advanced Options page resolved the issue.

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