Laptop Barely Responding

Question

My laptop is acting odd. It suddenly started taking forever to start and once it does start and I log in, I can only open my browser, task manager (Only through ctr alt del), and cmd (Only through task manager). the wallpaper screen and taskbar occasionally flashes black, as if it's loading something but can't. no other programs do that, they stay perfectly fine while they flash black. I have sfc running right now but I'd like to know what's possibly wrong with it and what I can possibly do if sfc doesn't fix it.

Answer 1

Hello Audrey,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?

Please try the following methods below.

**Restart Windows Explorer

Press Ctrl + Shift + Esc to open Task Manager.

Select the Processes tab.

Scroll down and look for Windows Explorer

Right click then select Restart.

**Repair all Windows apps via PowerShell

Press Ctrl+Shift+Esc to open Task Manager then click File

Select "Run new task" then type: powershell

Make sure to put a check mark on the "Create this task with administrative privileges" box

Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.

Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

Restart your computer using Clean Boot of Windows

**Perform a Clean Boot

Determine whether a background program or a software conflict is causing the issue.

Press Ctrl+Shift+Esc to open Task Manager then click File

Select "Run new task" then type: msconfig

Press Enter

Select System Configuration > go to the Services tab.

Select and make sure to put a check mark on "Hide all Microsoft services"

Click Disable all.

Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Please check the support article at the link below for more details.

https://support.microsoft.com/en-us/topic/how-t...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 2

Hello Audrey,

Thank you for updating me with that information. If most methods fail, you may need to consider performing a Reset this PC with Keep my files option.

Please try to return to the login screen

While holding the Left Shift key, click the Power icon > Restart

This will bring you to Windows Recovery Environment

Select Troubleshoot > Reset this PC > Keep my files

Please check the link below for more details.

https://www.tenforums.com/tutorials/4130-reset-...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

Hello John DeV,

I tried startup repair and it said it couldn't find anything wrong. When I tried to system restore, it said I didn't have any even though I'm pretty certain I made one on the 10th. And when I tried to uninstall the latest quality update, it said an error had occurred. Could the error have something to do with my laptop problems?

Answer 4

Hello Audrey,

Thank you for updating me with that information. I apologize that the above methods did not resolve the issue.

Please try to return to the login screen

While holding the Left Shift key, click the Power icon > Restart

This will bring you to Windows Recovery Environment

Select Troubleshoot > Advanced Options > Uninstall Updates

Uninstall latest quality update

Select Troubleshoot > Advanced Options > Startup Repair

If this doesn't work, Select Troubleshoot > Advanced Options > System Restore

Choose the restore point at an earlier date where everything still works.

Click Next then Finish

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 5

Hello John DeV,

I tried all three methods and none of them worked. Is there anything else I could do?