blue screen

Question

My system has blue screen many times.

I had the same problem with Windows 10, I deleted the drivers and installed them from the original source.

Again the problem was not solved.

I installed Windows 11 and updated it again and the problem is still there.

Thank you for your help

Details of this event:

• System
  • Provider
  [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 9 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002
  • TimeCreated
  [ SystemTime] 2022-11-22T08:54:25.3765881Z EventRecordID 7697 Correlation
  • Execution
  [ ProcessID] 4 [ ThreadID] 8 Channel System Computer DESKTOP-IJJ5HJ5
  • Security
  [ UserID] S-1-5-18
• EventData BugcheckCode 268435582 BugcheckParameter1 0xffffffffc0000005 BugcheckParameter2 0xfffff801769666b1 BugcheckParameter3 0xffffc98889e471a8 BugcheckParameter4 0xffffc98889e469c0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI false CheckpointStatus 0 CsEntryScenarioInstanceIdV2 0 LongPowerButtonPressDetected false LidReliability false InputSuppressionState 0 PowerButtonSuppressionState 0 LidState 3

Answer 1

The minidumps indicate memory corruption. No drivers are mentioned.

• Go to the motherboard BIOS and check if you have any XMP profile configured. Disable it, leave it as default.

If the problem persists when disabling the XMP profile or it is already disabled, I suggest you use the free MemTest86 tool for a deep check of your RAM.
https://www.memtest86.com/download.htm
________________________________________________________
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

All dump File includes 4 items.

DumpFile

Answer 3

In the compressed file you sent, there was only 1 minidump.

Was that the only file in the Minidump folder?

If you have more files, send the others. Analyzing multiple minidumps can help pinpoint the cause more accurately.

Answer 4

Hi David . very Thanks.

Minidump

Answer 5

Hi. I'm David, and I'm happy to help you.

See if your computer is creating minidump files. These files help to determine the potential cause of the error.

These files are in "C:\Windows\Minidump".

Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

Post the link to the ZIP file here so I can have a look.