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Windows 10, KMODE EXCEPTION NOT HANDLED

Anonymous
2022-10-18T01:17:26+00:00

Hi, I have windows 10 and recently am facing with BSOD errors over and over. I ran memtest86 and had no errors whatosver.

Most crashes happen when in game, fortnite is unusable, 2 mins into the game and crash. Most other games, no issues, but yesterday it crashed while looking at the AMD adrenaline app. I have the latest Graphics card drivers.

I have also started the verifier app and selected all graphics related drivers to verify, and no errors there either.

OS Name windows 10 pro

Mother A520M Aorus Elite

CPU AMD Ryzen 9 5900X

Graphics card AMD Radeon RX 6600

Crash Address ntoskrnl.exe+3f8fa0

I tried windows 11 for a while but the BSODs made it impossible to have the OS working for more than an hour. I ram Ubuntu on the same machine with no problems.

dump file: https://1drv.ms/u/s!AoD3daNXeE0bhUBZP99b8DCRcSgC?e=yAyaVm

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-10-18T19:19:15+00:00

    Yes, all of the minidump files still point to "ntkrnlmp.exe".

    I will recommend that you run Driver Verifier to find any misbehaving, corrupted, or outdated driver.

    Follow the instructions from this article.

    https://www.tenforums.com/tutorials/5470-enable...

    Reminders:

    => Disable Driver Verifier after 48 hours or after receiving a BSOD.

    => Create a Restore Point before running Driver Verifier.

    Share the minidump file once you receive a BSOD error.

    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2022-10-18T03:21:48+00:00

    will do, but they all say a similar thing, https://1drv.ms/u/s!AoD3daNXeE0bhUVEle\_CTPzWucOI?e=is1AbN

    Thanks!

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  3. Anonymous
    2022-10-18T02:21:44+00:00

    Hi Pedro,

    I'm Paul and I'm here to help you with your concern.

    The minidump file didn't name any driver. It only indicated a system kernel driver "ntkrnlmp.exe". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or a driver.

    We need further analysis.

    Can you share other minidump files that you have so that I can analyze them also?

    Thanks.

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