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This popped up on my screen yesterday and today, any tips on how to fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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That blue screen indicates that it is the device driver on your Nvidia graphics card that is causing the system to crash
You should completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the Nvidia device driver.
A slightly older version of the Nvidia driver is more stable than the latest version.
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Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.
I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?
Press Windows key + E (To open file explorer)
Click "This PC" > then follow the file path:
C:\Windows\Minidump
Copy the Minidump files and save them to another location like Desktop or Documents.
Then please upload it to Cloud storage and please share the shareable link here.
Let me know how it goes and I hope that helps.
Bernard
Independent Advisor
