Hybrid Runbook Worker Setup

Spencer Hinkemeyer 1 Reputation point
2020-07-03T20:11:46.077+00:00

Hello,

I'm trying to setup a Hyrbid Runbook Worker on a local Ubuntu 18.04 VM. However I'm encountering a problem with the "diy" runbook worker.

More specifically, I'm missing the "diy/worker.conf" and related process that is described in the troubleshooter below under the "Log Analytics agent for Linux isn't running" heading.

https://learn.microsoft.com/en-us/azure/automation/troubleshoot/hybrid-runbook-worker

I've also run the offline trouble shooter found at the link below and had 2 tests fail, specifically:

  • Failed: Unable to get the registration (agent service) endpoint
  • Failed: Some of the repositories configured could not be accessed when the offline troubleshooter was run

https://learn.microsoft.com/en-us/azure/automation/troubleshoot/update-agent-issues-linux

Any advise would be greatly appreciated!

Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
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  1. olufemia-MSFT 2,861 Reputation points
    2020-07-09T03:23:43.457+00:00

    Hi @SpencerHinkemeyer-5397 ,

    In my experience, any failed exception like "unable to hit XYZ endpoint" usually implies there's a proxy or firewall blocking your connection.
    I recommend performing connectivity checks specifically for Internet connectivity, registration endpoints and operation endpoints- steps detailed here

    Proxy and firewall configurations must allow the Hybrid Runbook Worker agent to communicate with the registration endpoint. For a list of addresses and ports to open, refer to the Network planning guide. (also posted below)

    11526-netcheckhybrid.png

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