Unresponsive Task Bar

Question

I have spent hours trying to fix this issue. I have reinstalled mouse / keyboard drivers / chipset etc..... somehow after a while the task bar become unresponsive to mouse clicks. If I plug in a usb hub (which works perfectly on an other PC) the taks bar becomes unresponive after two minutes. Both the devices listed below reporting as woking normally yet they are showing errors - I have deleted and re-installed to no avail. I have tried to follow regedit instructions but they speak to editing a "usb" file - whereas on my system i have multiple variant (usbaudio etc..) but none that are "usb". here are the events listed under usb root hub:

INtel USB 3.2 eXtensible Host Controller - 1.20

Device settings for PCI\VEN_8086&DEV_43ED&SUBSYS_50151558&REV_11\3&11583659&0&A0 were migrated from previous OS installation.

Last Device Instance Id: PCI\VEN_8086&DEV_43ED&SUBSYS_50151558&REV_11\3&11583659&0&A0

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Location Path:

Migration Rank: 0x0

Present: true

USB Root Hub (USB3.0)

Device settings for USB\ROOT_HUB30\4&1551cb6a&1&0 were not migrated from previous OS installation due to partial or ambiguous device match.

Last Device Instance Id: USB\VID_0000&PID_0002\5&10a10b5d&0&4

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Location Path:

Migration Rank: 0xF000FFFFFFFFF102

Present: false

Status: 0xC0000719

Thanks

Answer 1

Hi again Lester,

So eventually the problem returned. I did opt to do a complete windows re-install and oncer again updated the drivers. Unlike before when the mouse would work initially then stop clinking after a while- now the task bar is frozen immediately once the boot process is complete I need to Task Manager and once this done i am able to click once again. I have tried deleting the mouse / keyboard drivers but the problem persists. They are Microsoft sculpt keyboard and mouse and have also downloaded and installed the software for these but again it does not seem to have any impact. On the plus side of things at least my computer is uasble at the moment as once as once I reset it using the task manager the problem does not re-occur but I am obviously worried that the problem is not yet resolved and can deteriorate again at a moments notice! Best j.

Answer 2

Yes, technically it is and should be resolved, I am glad it is now working fine.

Answer 3

Thanks so so much Bernard for taking the time to respond. I have completed method one and restarted my pc. The event log for both problematic usb drivers do not show any events since l last rebooted my pc yesterday evening. My mouse task bar seems to be working as well .... so far. Does that mean the problem is solved? (holding my breath.....)

Answer 4

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

Method 1. Repair Windows Store, Taskbar and app:

On Powershell(admin), copy and paste the command below:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Then hit Enter, once the process is done, restart the PC and check.

Method 2. repair Windows Store and update components

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

Copy each line of command to Powershell then press enter (one line at a time)

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

-Once done restart the device and check.

If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:

https://answers.microsoft.com/en-us/windows/for...

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor