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BSOD while playing games (Stop Code: INTERRUPT EXCEPTION NOT HANDLED)

Anonymous
2022-10-10T21:11:36+00:00

Every time I play a game, for example: Roblox, usually after a while of playing it randomly cuts off and gives me a BSOD. I've already tried reinstalling my graphics card driver and checking for updates on every driver I have, and I've even completely wiped my computer's driver as well and nothing has worked, so I'm not sure what to do.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-10-10T21:42:57+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

    Press Windows key + E (To open file explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage and please share the shareable link here.

    Let me know how it goes and I hope that helps.

    Bernard

    Independent Advisor

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