Wifi Driver Issue

Question

Hello, I am using this driver for my wifi. Recently however, my driver just keeps having issues all the time, and the only way to stop this is by updating my driver, which solves the problem for 10 seconds. I've removed the driver, installed other drivers, but the driver keeps popping up and it still has issues after updating it a hundred times. As a result, I cannot use wireless Wifi, and I'm stuck using ethernet. Thanks in advance.

Answer 1

OS Name Microsoft Windows 10 Home

Version 10.0.19044 Build 19044

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name LAPTOP-1AH10BO6

System Manufacturer SAMSUNG ELECTRONICS CO., LTD.

System Model 950XDA

System Type x64-based PC

System SKU SCAI-A5A5-A5A5-TGL3-PRFZ

Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2803 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends International, LLC. P09RFZ.039.220625.YY, 6/25/2022

SMBIOS Version 3.3

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer SAMSUNG ELECTRONICS CO., LTD.

BaseBoard Product NT950XDA-XD71W

BaseBoard Version SGLA872A03-C01-G001-S0001+10.0.19042

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale Korea

Hardware Abstraction Layer Version = "10.0.19041.2251"

User Name LAPTOP-1AH10BO6\USER

Time Zone Korea Standard Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.7 GB

Available Physical Memory 26.0 GB

Total Virtual Memory 36.4 GB

Available Virtual Memory 29.9 GB

Page File Space 4.75 GB

Page File C:\pagefile.sys

Kernel DMA Protection On

Virtualization-based security Not enabled

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

This is my msinfo thing, and my wifi driver is indeed in my motherboard, probably (not through external usb). I am not sure of my other drivers, but they are working and probably up-to-date. My currently not working wifi driver was a driver from 08/29/22.

Answer 2

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the Wireless driver, moreover, kindly follow the steps below for us to sort out the issue:

-Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Right-click intel(R) Wi Fi 6 AX201 160MHZ and click "Update Driver"

-Look for "Browse my computer for driver"

-Click "Let me pick drivers available drivers on my computer"

-Choose an old driver or other name of driver then select it and hit next until it installs.

If none works from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Note: before doing this make sure to create a restore point:  https://support.microsoft.com/en-hk/help/4027538/windows-create-a-system-restore-point

1. go to this link: https://www.microsoft.com/en-us/software-download/windows10
2. Select Download Now, and select Run. You need to be an administrator to run this tool.
3. On the License terms page, if you accept the license terms, select Accept.
4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
5. After downloading and installing, it should fix the issue.

Reference: https://www.microsoft.com/en-us/software-download/windows10

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor

Answer 3

Thank you for your response. I ran Samsung Updates and there isn't anything to download/update.

Answer 4

Unfortunately msinfo32 did not show your laptop model.

I suggest running the manufacturer's update tool.

The manufacturer Samsung, has an application called Samsung Update, it can be found in the Microsoft Store.

Install it and check your computer, it will check all driver versions including the BIOS, and if there was any update available from the manufacturer, it will be installed, after checking if the problem persists.

Answer 5

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

Could you share your computer model? Press Windows+R, type msinfo32 and click OK, when opening the info window, send me a printscreen please.

Is this a USB WiFi adapter or integrated into the computer's motherboard?

Does your computer also have updated versions of other drivers, such as BIOS, chipset, graphics driver?