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Missing Files From Window System

Anonymous
2022-10-12T19:38:42+00:00

Hi

I am trying to Install a program on my laptop, but it couldn't install because of missing files as bellow

Deleted file - C:\Users\Acer\AppData\Local\Temp\20c8180.tmp

Deleted file - C:\Users\Acer\AppData\Local\Temp\20c817f.tmp

I don't know how to resolve this problem, I have looked on my Girlfriend's Computer as well, and she doesn't have those two files too, can anyone advise me where can I download them, so I can install this programm on my laptop

thank you

Wadye

Windows for home | Windows 10 | Windows update

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DaveM121 891.1K Reputation points Independent Advisor
2022-10-12T20:35:57+00:00

Hi Wadye,

I am Dave, I will help you with this.

it is not those two files causing the problem, those are just temp files the installer created and deleted, that Esko installer is looking for the Adobe Common Files folder (C:\Program Files (x86)\Common Files\Adobe) and it is not found.

You will need to contact Esko support, it is their plugin and for some reason it is not finding the necessary folder to install the plugin into the Common Files folder, they will be the best source of a solution for this problem with their installer

https://www.esko.com/en/company/contact/contact-us

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  1. Anonymous
    2022-10-12T22:24:36+00:00

    thank you for your feedback, I did and they advised me to install the latest adobe creative cloud and that solved the problem

    thank you so much

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