As Sumit said, your hard disk failed. Just wanted to add, it seems to be HP laptop. If your HP laptop is still under warranty, HP might replace the Hard Disk Drive and may also provide recovery media to restore to factory OS after replacement...
laptop problem
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
when i turned to my laptop it shows like this and i don't know why and when i go to the hard drive check it shows like this please help ðŸ˜
Windows for home | Windows 10 | Licensing and activation
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
7 answers
Sort by: Most helpful
-
Anonymous
2022-11-21T18:16:47+00:00 -
Anonymous
2022-11-21T17:15:04+00:00 🫡ok sir
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA 170.7K Reputation points Independent Advisor2022-11-20T15:28:57+00:00 You are welcome - count on us for any other issues.
-
Anonymous
2022-11-20T15:27:55+00:00 thank u so much, sir
-
Sumit D - IA 170.7K Reputation points Independent Advisor
2022-11-20T15:18:01+00:00 Hi,
I am Sumit here to assist you with this question.
This means your disk has failed.
How to Create Bootable USB Flash Drive to Install Windows 10
https://www.tenforums.com/tutorials/2376-create...
Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot in BIOS Settings and changed the boot order if required.
Disable Fast Boot in UEFI Firmware settings
https://www.tenforums.com/tutorials/21284-enabl...
When you have successfully booted from the Installation media, click Repair your computer at the first screen after choosing keyboard layout.
Run CHKDSK:
Choose Command Prompt in the list of troubleshooting.
Get the Current Windows Installation drive letter, which is either C, D, or E, Type BCDEDIT, and Press Enter. Note the letter.
Enter the command given below:
chkdsk X: /f /r (Replace X with the Current Windows Install Letter)
When done, you would see the output and restart the PC to check.
Keep us posted.
Standard 3rd party link disclaimer:
There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.