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Desktop folder not working Properly

Anonymous
2022-12-02T13:51:35+00:00

Desktop folder not working Properly

Hello, I have a problem with the desktop folder , I can't open it at all from 'Home' (the blue oval) and the only way I can open it is through 'Quick access'(yellow highlighted)Image

Not only that , but whenever I open I get this:

Image

These first few folders aren't on my desktop, and I can't delete or move them anywhere, they are crowding the folder and I need to get rid of them.

What can I do to solve these problems?

And Thank you

Windows for home | Windows 11 | Files, folders, and storage

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DaveM121 891.1K Reputation points Independent Advisor
2022-12-02T17:57:39+00:00

Hi Minnah Raouf,

Thank you, I understand the problem now, there is nothing wrong with your system, this is a bug that many people have reported in the new File Explorer app, Microsoft now know this bug exists, and hopefully they will put out a patch for this bug soon.

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  1. Anonymous
    2022-12-02T16:28:53+00:00

    Here you go:

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  2. DaveM121 891.1K Reputation points Independent Advisor
    2022-12-02T16:19:29+00:00

    Hi Minnah Raouf,

    I am Dave, I will help you with this.

    In that registry location, the reference to your Desktop folder is set to C:\Users\minna\OneDrive\Desktop that is the default location in windows for that folder.

    2

    If some of the Desktop folders in File Explorer are showing a different location, I need to check one more location in your registry:

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    Please provide a screenshot of that Registry Editor page.

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  3. Anonymous
    2022-12-02T16:12:59+00:00

    Alright,

    In regard to 1, the folder is empty

    For 2, most of the folders show: D:\

    And some show: C:\Users\minna\OneDrive

    3:

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  4. DaveM121 891.1K Reputation points Independent Advisor
    2022-12-02T14:28:00+00:00

    Hi Minnah Raouf,

    I am Dave, I will help you with this.

    1

    In File Explorer, on the view menu, temporarily turn on 'Hidden Items'

    Navigate to this folder: C:\Users\Public\Public Desktop

    Are any of the files you want to delete located in that folder?

    2

    Right click each f those Desktop folders, select Properties, what is the exact reported location of each of those Desktop folders?

    3

    Click your Start Button, type regedit and hit Enter to open the Registry Editor.

    Click View and make sure 'Address Bar' is turned on.

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    Please provide a screenshot of that Registry Editor page.

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