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Computer crashes when rendering

Anonymous
2022-12-30T07:25:03+00:00

Not the first time this has happened but i honestly don't know what to do or where to even look to solve this problem. Here's what i found in event log - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003d (0xffff930cde177418, 0xffff968045ea8900, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5b264678-cab7-4e54-8da6-9228cc1b1f64.

system info:

OS Name Microsoft Windows 11 Pro

Version 10.0.22621 Build 22621

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name COMPUTADORA

System Manufacturer ASUS

System Model System Product Name

System Type x64-based PC

System SKU ASUS_MB_CNL

Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 2004, 11/2/2021

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Product ROG STRIX Z390-E GAMING

BaseBoard Version Rev 1.xx

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "10.0.22621.819"

User Name COMPUTADORA\Owner

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 18.6 GB

Total Virtual Memory 38.4 GB

Available Virtual Memory 17.9 GB

Page File Space 6.50 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Windows Defender Application Control policy Enforced

Windows Defender Application Control user mode policy Off

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-01-04T22:45:01+00:00

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  2. Anonymous
    2022-12-30T08:05:40+00:00

    Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    To help better understand the issue, please upload the minidump. You can find that dump file in your C:\WINDOWS\MEMORY.DMP. You can upload your dump file to any cloud storage like OneDrive then just share the link here.

    How to share a file using OneDrive:

    https://support.microsoft.com/en-us/office/shar...

    Kind Regards,

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