HotspotShield Install Error Could not write value DisplayName to Key

Question

I uninstalled it yesterday and tried to reinstall it. When I go to reinstall, during the phase where it says 'Copying Registry Files' or something along the lines of that (last phase), it gives me an error saying:

Could not write value DisplayName to key \Software\Microsoft\CurrentVersion\Uninstall\HotspotShield.

 Verify that you have sufficient access to that key, or contact your support personnel.

I've tried ways such as editing permissions but it doesn't work for some reason. I think it might be because I had tinkered with the registry before and messed something up, but I don't think it would cause something like this especially because this hasn't happened even though I tried to do something very similar just a week prior.

Answer 1

Could not write value DisplayName to key \Software\Microsoft\CurrentVersion\Uninstall\HotspotShield.

The correct location would be:

\Software\Microsoft*Windows*\CurrentVersion\Uninstall\HotspotShield

Wondering if the program is trying to write to the wrong registry location?

Answer 2

i have set everything to full control before but I don't know if that poses a potential safety risk. (I set this before in attempts to remove the error)

Answer 3

Open Regedit.exe and go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Right-click "Uninstall" and click Permissions.

Click Advanced.

Please post a screenshot of that dialog.

Answer 4

I did those steps, however i still get the exact same error message.

Answer 5

Hi, my name is Anderson Souza, I hope I can help you with your issue.

We can start by checking the integrity of your system files. Windows has two tools commonly used for this purpose: SFC and DISM.

The System File Checker (SFC) tool built into Windows will scan your Windows system files for corruption or any other changes. If a file has been modified, it will automatically replace that file with the correct version. If the SFC command doesn’t work, you can also try the Deployment Image Servicing and Management (DISM) command to repair the underlying Windows system image.

[ Using System File Checker in Windows ]

System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps:

Make sure you've installed the latest updates for Windows, and then restart your machine. To find out more, read Update Windows.

In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.

Type

DISM.exe /Online /Cleanup-image /Restorehealth

(note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)

After you see a message that says "The operation completed successfully," type

sfc /scannow

(note the space between "sfc" and "/") and press Enter.

After you see a message that says, "Verification 100% complete," type exit.

Try the reinstallation and check if the error persists.