Audio button not going up

Question

When I try to volume up, the volume bar is set to a certain number and won't go up even tho i keep on pressing the up button.

Answer 1

Hi Luv -

I'm Jerico T., I understand that you're having some issues right now, I'll do my best to help you with your concern.

Kindly click the link below and try to perform the troubleshooting steps provided by Kapil Arya MVP.

https://answers.microsoft.com/en-us/windows/for...

For additional troubleshooting methods/steps, please click the link below.

https://support.microsoft.com/en-us/windows/fix...

If in case the issue still persist, kindly try the other troubleshooting methods below.

Method 1: Update Driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
2. Locate and expand Audio inputs and outputs
3. Right-click on the driver and select Update driver
4. Select Search automatically for drivers
5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Method 2: Roll-back driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
2. Locate and expand Audio inputs and outputs
3. Right-click on the driver and select Update driver
4. Select Browse my computer for drivers
5. Select Let me pick from a list of available drivers on my computer
6. Select any older driver from the list and click next
7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Hope this help. Have a good day.

Thank you,

Jerico T.