Problems mapping network drive

Question

Hi guys,

I've got an external USB 3 HDD hooked to a USB port on my old router. I recently upgraded to a WiFi 6 mesh system that doesn't have any USB. I have the old router plugged into the new one and the port setup in both the new and old routers. I have successfully added the drive as a network location in Windows Explorer but no matter what I do I can't get it to map so I can actually use it for backup again.

According to the old router the ftp address is ftp://192.168.68.58:21. I can access it via a network location in Windows Explorer just fine. In the port forwarding for the new router it's also listed as 192.168.68.50:21. Every time I try to map it as a network drive (\192.168.68.50:21\Backup-b\Will) I get an error 0x80070035 the network path was not found. It asks for the username and password which I enter then it immediately gives me that error.

Any ideas on how to fix this? I remember have a huge PITA time getting it to work the first time around but that was years ago and I don't remember what I did to make it finally work.

Answer 1

You need to configure your old router to function as Wireless Access Point.

Most current routers have a built in option to do that. There is a way to do it manually if not. Ask if needed. (The problem is what we sometimes calla double NAT (network address translation) situation where your old router is creating a separate sub net.)

Answer 2

Ok thanks

Answer 3

Hello Will,

Welcome to Microsoft Community.

I hate to give you bad news, but this question is out of reach of the response support community. The best place to get help with this problem isMicrosoft Learn, which aims to support more advanced users like you.

I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you.

Best regards,

Mitchell - | Microsoft community support expert from MSFT