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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
python echo bot is working on local but not working on azure portal. It is not responding in 'Test in Web Chat' box.
Also after clicking on bot message endpoint its showing - Application Error (screenshots attached)
please help.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Can you try to connect to your bot using the bot emulator? Also, here are some troubleshooting steps to consider.
Sorry i did not get you. I am able to connect my bot to emulator locally.Everything is working fine locally
But after deployment of bot (the only thing i have changed is app id and password in config file before deployment) its not working. Its not replying in 'Test in web chat' box.
I tried this deployed bot to connect with my bot emulator locally with ngrok. Its not working and responding with HTTP 503 Error.
Here is my config.py file
import os
class DefaultConfig:
""" Bot Configuration """
PORT = 3978
APP_ID = '6faeba63-xxxxx--xxxxx-xxxxx-51cd21174261' #bot app id
APP_PASSWORD = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' #bot password
QNA_KNOWLEDGEBASE_ID = 'c12edxxxxxxx1887b67c1876' #qna credentials
QNA_ENDPOINT_KEY = '8de3caxxxx68f3dc6f6fb8'
QNA_ENDPOINT_HOST = 'https://xxxx.azurewebsites.net/qnamaker'
Fixed
Thanks
Glad it's fixed. Feel free to share your fix so others can benefit from it, thanks!
Yes i was executing zip command incorrectly.
/my_bot: zip -r my_bot.zip ./my_bot #wrong. this command i was executing from outside of my bot dir.
/my_bot: zip -r my_bot.zip . #correct . Executing inside of bot directory.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 44%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Hi Nitin,
I'm facing similar issue in my bot, can you please guide me where you made this change?
It would be really helpful, have been busting my brain at it for hours.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Over two years later and this comment was very helpful. Thank you!
Basically, don't zip up the folder with your app.py but rather zip within that root folder. Otherwise, Azure will unzip your code inside that root folder and not find it at runtime. You can try things like running with --chdir but this is the real fix as anything else will lead you down an ugly rabbit hole.