Share via

Cant find microsoft basic display adapter after clean install

Anonymous
2023-01-30T01:06:14+00:00

After switching from an NVIDIA graphics card, to an AMD card, i performed an uninstall of my graphics drivers so i wouldnt have any conflicting drivers. Apparently i also uninstalled the intel drivers, and my PC only sees the AMD driver. So now i cant even get into BIOS as the microsoft basic display adapter is what is used on startup for me to get into it. if i remove the CMOS battery, it seems to work, but as soon as windows is loaded in, i cant use the basic display adapter, which means i also cant re-install Intel graphics drivers.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-01-30T01:56:05+00:00

    Hello, I'm Greg, here to help you with this.

    What Intel drivers did you uninstall, and what do they have to do with a Microsoft Basic Display driver which is a placeholder driver residing in Windows/System 32 folder to drive adapters only until their own driver can be installed?

    See if you can System Restore to a point before you did this, using the WinRE Repair Mode or bootable media which are booted completely independently of Windows and have their own drivers:

    https://answers.microsoft.com/en-us/windows/for...

    If System Restore won't work try to get into Safe Mode to install the Nvidia drivers for the card:

    https://www.digitalcitizen.life/4-ways-boot-saf...

    If nothing else works use the bootable media (which uses a different set of drivers) to do a Clean Install which should install the Nvidia drivers or at least the Microsoft Basic driver:

    http://answers.microsoft.com/en-us/windows/wiki...

    You can rescue files first from the Command Prompt in WinRE or Bootable media using this method: https://answers.microsoft.com/en-us/windows/for...

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    0 comments