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Pc keep freezes

Anonymous
2022-12-09T14:32:50+00:00

my pc keeps freezes but my cursor and sound still working , it happens when im playing valorant and i open discord then it freezes.My laptop is asus tuf f15 fx506lh windows 11 16gb ram

here is my problem

Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe

Problem signature

Problem Event Name: MoAppHangXProc

Package Full Name: MicrosoftWindows.Client.CBS_1000.22000.1219.0_x64__cw5n1h2txyewy

Application Name: praid:CortanaUI

Application Version: 421.22500.5595.0

Application Timestamp: 632b9fce

Hang Signature: 9e5a

Hang Type: 2097280

Waiting on Package Full Name: UNKNOWN

Waiting on Application Name: dwm.exe

Waiting on Application Version: 0.0.0.0

OS Version: 10.0.22000.2.0.0.768.100

Locale ID: 17417

Additional Hang Signature 1: 9e5adbf72706c25f4a2d6e24251a7088

Additional Hang Signature 2: de25

Additional Hang Signature 3: de250ffc68bb394280dbd08301c35eff

Additional Hang Signature 4: 9e5a

Additional Hang Signature 5: 9e5adbf72706c25f4a2d6e24251a7088

Additional Hang Signature 6: de25

Additional Hang Signature 7: de250ffc68bb394280dbd08301c35eff

Extra information about the problem

Bucket ID: 00169942ceffbcd88f02233cdba8ddd4 (2234387109419474388)

***Moved from Gaming and Xbox/Hardware and network/Other***

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-12-18T09:22:53+00:00

    Thanks for your post in Microsoft Community.

    The information you have provided looks like Explorer has crashed, and in this case it does appear that the system is freezing.

    Based on the reported error I can give you some options to try.

    1, try "Win + R" > type "Control.exe"

    2, top right corner click on view "large icon" > click on "Indexing Options" (Indexing Options)

    3, click on "Indexing Options" > click on "Advanced"

    1. Click on "Rebuild" > After rebuilding, restart your computer.

    If the above does not work, try right-clicking the Start button > select "Windows PowerShell (Admin)" (PowerShell administrator mode) > paste and run the following command

    Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
    

    If anything is unclear, please do not hesitate to let me know.

    Best Regards,

    Edward - MSFT | Microsoft Community Support Specialist

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