windows 11 wifi problem

Question

I have just purchased a new laptop Asus 3i OP win 11 and have this probelm  when I connect my laptop to Wi-Fi, I keep getting a message there is no internet, but the sites open and everything works with the internet. I also have an older laptop OP win 10 connecting to the same modem and this doesn't happen on this laptop What is the problem and how do I fix it PLEASE

Answer 1

Okay, that changes the perspective a bit! You're very welcome, of course.

Try those steps provided and then we'll continue dealing with more possible solutions :)

Answer 2

Thank you I will do that and let you know the results one more thing yesterday I only had this problem with microsoft Edge and not with Chrome

Answer 3

Please, go to Windows Search and type 'cmd'. Right-click on the result and open it as an administrator.

In the CMD, run these commands one by one:

netsh winsock reset

netsh firewall reset

netsh advfirewall reset

netsh int ip reset

Restart your device afterwards, and check if you can access Internet now through your browsers.

Answer 4

If you hover over it with the mouse, does it say 'Access to Internet'? YES

If the answer is positive, have you tried using other browsers? Try Edge, Firefox and Chrome and check what errors they give. YES CHROME AND EDGE

Re messages they come intermittantly "You have no internet please refresh"

Do always check for Windows Updates in Settings > Windows Update. YES ALWAYS AT LEAST ONCE A WEEK

VERSION 22H2 BUILD 226221.819

BIOS AMERICAN MEGA X515JBAB .308 29/03/2022

Answer 5

Hey wisebrx!

Do you see the icon of the WiFi successfully connected to internet? If you hover over it with the mouse, does it say 'Access to Internet'?

If the answer is positive, have you tried using other browsers? Try Edge, Firefox and Chrome and check what errors they give.

Do always check for Windows Updates in Settings > Windows Update. If you do not mind, please tell me what is your device model, your Windows version (Windows + R > winver) and your BIOS date & version (Windows + R > msinfo32).

Will wait for your reply :)