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Computer screen shuts off.

Anonymous
2023-01-11T04:53:40+00:00

Every single time I play Minecraft my computer screen will go dark after about 30 minutes of me playing and there's no way to get it back on again. I have to shut down my computer entirely and boot it back up and it comes back on completely fine most of the time. When playing online I've been told that it kicks me out of Minecraft but I can still hear and speak perfectly fine. I've updated drivers, I've checked that the computers not overheating, I've made sure the cables were plugged in all the way, I've made sure I wasn't running out of memory, I've updated the computer, I've tried everything I could find a solution to. I have no clue what else the problem could possibly be.

Windows for home | Windows 10 | Performance and system failures

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  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-01-11T05:26:22+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Then please upload it to Cloud storage and please share the shareable link here.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know how it goes and I hope that helps.

    Bernard

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