Windows Hello Setup Failed

Question

Hello,

I am trying to setup Windows Hello for the first time using a PIN. I am not sure why, but repeated attempts to create a PIN with at least 4 numbers only results in the error message, "We weren't able to set up your PIN. You can try again, or skip this step and set up a PIN later."

Could it be that I haven't yet installed all the app updates? I am using Windows 11. Thank you!

Answer 1

Fred,

Thanks for the reply. Unfortunately, after installing all the updates available (including the optional ones) and restarting the computer, I am unable to set up Windows Hello. Any ideas as to why that may be? I am clueless.

Answer 2

Hello Alec

My name is Fred.

Yes, it is important to install all the updates, after you installed restart the computer and try again:

https://support.microsoft.com/en-us/windows/upd....

See others reference about this topic that would be helpful.

https://answers.microsoft.com/en-us/windows/for...

Let us know if you need more help.

Best Regards,

Fred