SYSTEM THREAD EXCEPTION NOT HANDLED. What failed: bhtpcrdr.sys.

Question

Hi, I was updating my drivers and everything was normal, but I installed a driver then a blue screen appeared and said "Your pc ran into a problem" and that, but then I saw this

StopCode: SYSTEM THREAD EXCEPTION NOT HANDLED

What failed: bhtpcrdr.sys.

I've been searching for a solution, but nothing works. I found solutions for windows 10 but I am using windows 11. Lots of sites recommended restored points but while restoring system the blue screen appears.

I searched a lot for a solution, but failed. Please, help me!

Answer 1

The driver appears to be related to an SD card reader. Were you installing a driver for one of those? Is there currently media in the device, if you have that device?

Answer 2

Hi Madina,

I am Dave, I will help you with this, are you now able to get into Windows?

1

What method are you using to update your drivers?

2

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

Answer 3

Updateing from where? you only update from that PC maker if a branded PC and no other source