Space doesn't work when shift or ctrl is pressed

Question

I have issue on my new laptop with Windows 11. I can't crawl and jump or run and jump in games. It worked two weeks ago. I reinstaled drivers few time (in device menager), turned off and on Filter Keys and Sticky Keys. I don't have any software chaning keyboard settings. The laptop is Asus FX505DY. I contacted ASUS support and they say that this is change in Windows settings. When i play in games with xbox controller it works perfectly. I will organise external keyboard and check it if it works. Is there any solution?

Answer 1

Nothing changed, i tried everything. I don't know what's to do. I can't play games at laptop keyboard. Is there any solution?

Answer 2

Heads up, Bartek. You may have an internal hardware problem here. As you said, external keyboard works completely fine. You might need to bring this in to one of your tech shops in the area and have it checked. But let's at least try this:

-download your keyboard driver here: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Dri...

-On your keyboard press Win + R

-Type: devmgmt.msc, press enter

-Look for "Keyboard" in the list and expand it by click ">" on its left

-Uninstall all keyboard drivers under Keyboards

-Right click on the folder of the driver that you just downloaded

-Select extract all > extract

-Look for Setup64

-Right click and run as admin

-Restart the computer

Then test it again.

Answer 3

I checked external keyboard and it works fine but the problem on laptop keyboard still exist.

Answer 4

Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

I understand that you're having problems with your built-in keyboard when you play games.

Yes, please do that for now, try an external keyboard first and update us again in here.

Also if you could try to download and install this keyboard driver from the manufacturer's website, please?

-Download the driver first

-Uninstall keyboard drivers again from the Device Manager (all keyboards)

-Run the installer

-Restart the computer

Kind regards,

Answer 5

"Device Manager" - Very bad idea

You install only from that laptop maker, there should be a shortcut on your system to that makers update utility