Random applications crashing

Question

Faulting application name: WhatsApp.exe, version: 0.0.0.0, time stamp: 0x6374cccb

Faulting module name: WhatsApp.dll, version: 0.0.0.0, time stamp: 0x6374cccb

Exception code: 0x00001007

Fault offset: 0x0000000004affd76

Faulting process id: 0x0x13B0

Faulting application start time: 0x0x1D90AC292E68961

Faulting application path: C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2245.5.0_x64__cv1g1gvanyjgm\WhatsApp.exe

Faulting module path: C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2245.5.0_x64__cv1g1gvanyjgm\WhatsApp.dll

Report Id: 4c6800ed-08df-4a08-a449-30a692230aa5

Faulting package full name: 5319275A.WhatsAppDesktop_2.2245.5.0_x64__cv1g1gvanyjgm

Faulting package-relative appliFaulting application name: dwm.exe, version: 10.0.22621.608, time stamp: 0x8783b131

Faulting module name: udwm.dll, version: 10.0.22621.755, time stamp: 0x5be896f1

Exception code: 0xc0000005

Fault offset: 0x0000000000067b7c

Faulting process id: 0x0x2DD0

Faulting application start time: 0x0x1D90AABCB9FF887

Faulting application path: C:\WINDOWS\System32\dwm.exe

Faulting module path: C:\WINDOWS\SYSTEM32\udwm.dll

Report Id: 119303e7-3fb0-4130-a829-d5c18e395019

Faulting package full name: 

Faulting package-relative application ID: cation ID: App

My windows 11 pro got freezed up while using snap layouts.

My file explorer get maximized on its own like sometime.

Answer 1

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Then please upload it to Cloud storage and please share the shareable link here.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor