I'm getting multiple restart errors

Question

I'm getting multiple windows errors. One of the most common of those is Kmode exception not handled. Others are,

irql not less or equal too,

bad system config info,

system service exception,

and "what failed: e2f68.sys".

I was running windows 11 but complete reinstalled windows and erased my entire m.2, got into windows 10 and it started restarting again. Any help would be awesome.

Answer 1

Edit: So I managed to get into advanced repair, on powershell, scannow showed as "windows resource protection did not find any integrity violations".

Dism /Online /Cleanup-Image /CheckHealth showed as "no component store corruption detected"

DISM /Online /Cleanup-Image /RestoreHealth showed as "operation competed successfully"

DISM /Online /Cleanup-Image /Scan health showed as "no component store corruption detected"

For method 2, I did all of those in safe mode, as I couldn't get into regular. I cooked restart now and the loop started again. After a couple restarts it gives me the repair option where I can enter safe mode and cmd and etc. I'm getting every code possible, some of the less common ones now are memory management.

Answer 2

Thanks for the reply. I went to a local shop nearby and they told me that due to the new motherboard and ddr5 ram, overclocking isn't yet stable and they turned off xmp. I went home and tried and it worked fine for the first 3-5 hours. After I installed everything, and played some games for about an hour or two, the restarts are back. I'll try your method but how would I get into windows to erase the drivers and do a system check if it keeps restarting? Even on the advanced setup mode where I get the option to run cmd, safe mode, etc. It just keeps restarting.

Answer 3

Hi, I’m Nicole, I’ll be happy to help you out today.

I will try my best to assist you with this so that you find a satisfactory solution.

As far as I know, e2f68.sys is connected to the Intel Ethernet Controller driver.

You may need to uninstall and reinstall that driver.

You need to do also a system check just to fully isolate the issue.

Method 1. Run system file checker.

On Powershell(admin), copy, paste and enter each command below:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Once done restart the PC and check.

Method 2. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Thank you.