Microsoft Store Logout

Question

When I try to sign out of my Microsoft Account on the Microsoft Store, it does not let me. I click sign out, put in my other accounts info, click log in, but it brings me back to the original account. I have seen someone else with a similar problem and were told to look in the settings for a certain button reading something along the lines of, "Sign out with all applications" However, that button does not appear for me. I have tried using the "Sign in with a local account instead" button, but this does not work either. How can I sign into a different Microsoft Account?

Answer 1

Hello Xanthos22,

Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If Disabled, change it to Automatic, click Start and click OK.

**Reset the Microsoft Store app in Windows 10

Press Start then search Apps and Features

Find Microsoft Store in the list

Click it then select Advanced options

Select Reset then restart your computer

**Reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell(Admin)

Copy and paste the command below then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor