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Cannot create account because error with validation puzzle

Anonymous
2023-01-19T16:09:10+00:00

I'm trying to create a new account and it doesn't let me get past the verification puzzle, it asks me to do it an infinite number of times.

Windows for home | Other | Apps

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  1. Anonymous
    2023-01-20T08:29:37+00:00

    Hello Gustavo Cuello,

    Welcome to Microsoft Community.

    Let me help you with the problems you encountered while creating your account.

    Thank you for your support of Microsoft products. i May I ask what network environment you are currently on?

    I tried to create a Microsoft account on my company's network environment and it did reproduce the problem, but I changed the network and it worked.

    Usually, this problem occurs because your current network environment has been determined by Microsoft servers to be ineligible for Microsoft account creation, which is a strict requirement by Microsoft. We suggest you try using your mobile network to create a Microsoft account, or you can try again after a period of time.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Lenka-MSFT| Microsoft Community Support Specialist

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