BSOD errors, IRQL, BSOD, etc.

Question

I have continued to get a series of BSOD crashes over the last month or so. Error messages are different each time but the most common is IRQL Less or Equal, others I have received include KMODE exception not handled, DPC watchdog violation, Kernel Mode Trap, etc. It sometimes identifies the system file causing the problem but not always, they include: athw10.sys, afd.sys and dxgkernel.sys. I've run ScanHealth, CheckHealth, and RestoreHealth commands which seem to help temporarily but the errors return. Please help, I'm at my wits end.

Answer 1

I see both files, but I need the .dmp file which is the minidump file. The .dmp file that you have uploaded is the shortcut file of the actual one. I need the actual file to analyze it.

Kindly refer to the link below to post your minidump files correctly:

https://answers.microsoft.com/en-us/windows/for...

Thank you

Answer 2

When I click the link https://1drv.ms/f/s!Ap2nwgLlsyFtjjQaYUTSVO9VjlwR , I see both files. Please advise.

SGH

Answer 3

I am afraid that you have attached the shortcut file. Would you please share the actual file?

Thank you

Answer 4

https://1drv.ms/f/s!Ap2nwgLlsyFtjjQaYUTSVO9VjlwR

Answer 5

Hi SteveHeath2,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.

https://answers.microsoft.com/en-us/windows/for...

Also, check C:\Windows and share the MEMORY.DMP file.

If the folder is empty or the MEMORY.DMP is not available, kindly share the Event viewer logs:

https://www.yourwindowsguide.com/2017/12/how-to...

Regards,

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