Memory Management + Critical Process Died Stop code Errors.

Question

Hi, I've had this problem for a few months now ever since I tried to download a game from steam and something happened where my pc crashed while trying to install it.

Ever since I tried to get that game a few months ago (Sep 19th), every time I go onto my pc it's functional but it doesn't save anything past Sept 19th. So nothing stays after I turn off my computer. Sometimes apps don't load correctly, but then sometimes they do. Then also sometimes my pc will crash and it comes up with either: 'Memory Management' or 'Critical Process Died' errors. It sucks a lot and I haven't found a way to fix it yet.

My Windows Updates also won't update either, it either comes back with error codes like '0x800b0003' and '0x800700de'

Answer 1

Hi Tele__,

Thanks for sharing the Event Viewer log.

Have you enabled Fast Startup? it is mentioned in the los. if you do, disable it:

https://www.windowscentral.com/how-disable-wind...

Disable overclocking. If the computer has overclocking enabled, disable it. Verify that the issue occurs when the system runs at the correct speed.

Go through this checklist to make sure the install is set up correctly:

https://answers.microsoft.com/en-us/windows/for...

If the issue still persists, perform an in-place upgrade.

https://www.tenforums.com/tutorials/16397-repai...

Please let me know if you need further assistance and keep me updated.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

There was nothing in the files but I have the event viewer here:

https://drive.google.com/file/d/1clCcgyCnwsgWPNk_0VHTw7Hdjs4q-iGj/view?usp=sharing

Answer 3

Hi Tele__,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.

https://answers.microsoft.com/en-us/windows/for...

If the folder is empty, kindly share the Event viewer logs:

https://www.yourwindowsguide.com/2017/12/how-to...

Regards,

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.