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cannot find integrated camera

Anonymous
2023-01-27T00:57:05+00:00

windows cannot find my camera on my Dell laptop windows 10. There doesn't seem to be a conflict anywhere (that I can see) via anti virus software. I think my "updates" caused a problem somewhere along the line. Seems like everytime I update my computer, I have a faulty issue.

I've re-installed windows 10 twice and the camera still doesn't show up anywhere. When I click on the camera app it says "We cannot find your camera" Error Code: 0xA00F4244 <No cameras are attached>.

Dell is telling me that I need a new motherboard, which was replaced in May of 2022.

Anyone have any suggestions? Thanks!

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2023-01-27T01:33:07+00:00

    Thanks for reaching out. My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    Try to see if you can install a legacy driver of that camera.

    -Open device manager

    -Make sure to at least have one category highlighted in the list, otherwise this "Add legacy hardware" won't appear

    -Click "Actions"

    -Click "Add legacy hardware" > Next

    -Select "Install the hardware that I manually .... " > Next

    -Look for "Camera" in the list, click to highlight > Next

    -Select the correct "Manufacturer" and the "Model" of your Camera driver

    -Click Next > Finish

    Also check your device manufacturer's website if they have a camera driver that you can download and install.

    Best Regards,

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