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opening perfomance monitor i have this description that i am looking for assistance:
Source
Windows
Summary
Hardware error
Date
21/01/2023 10:41
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 19e
Parameter 1: 54
Parameter 2: ffff8381f4ca7880
Parameter 3: ffff8381f4daae50
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22621.2.0.0.256.161
Locale ID: 1033
Files that help describe the problem
NetAdapterCx-20230121-1040.dmp
sysdata.xml
WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20230117_1_EC_0_inject.etl
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20230117_1_EC_0.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector.etl
memory.csv
sysinfo.txt
WERInternalRequest.xml
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html https://www.elevenforum.com/t/bsod-posting-instructions.103/
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Hi Navid,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.
https://answers.microsoft.com/en-us/windows/for...
Also, check C:\Windows and share the MEMORY.DMP file.
If the folder is empty or the MEMORY.DMP is not available, kindly share the Event viewer logs:
https://www.yourwindowsguide.com/2017/12/how-to...
Regards,
____________________________________________________________
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