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get error 404019

Anonymous
2023-01-13T23:05:14+00:00

Gettingerror 404019 when trying to access Microsoft Puzzles

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-01-13T23:47:06+00:00

    Hi Leo,

    My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

    This is an error that is associated with Windows 8 and 8.1 Can you tell me if you are running Windows 8 or Windows 8.1.

    I have enclosed information below concerning this error message.

    https://microsoftcasualgames.zendesk.com/hc/en-....

    ___

    If you are using Windows 10. Here are some things to try.

    Make sure your computer is currently up to date.

    Please click on the Win Key + S key at the same time.

    Type Update in the search box and update the computer if necessary.

    ___

    Update the Microsoft Puzzle app.

    Please click on the Microsoft Store App and open the page.

    Click on the Library or My Library tab.

    Find the app in the list.

    At the right side click to Get Updates.

    Please let me know if you continue to have a problem or if you have concerns.

    Sincerely,

    Cindy

    Please note: This is a user-to-user forum We are users just like you who help others. We are not employees Microsoft.

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