Missing File

Question

C:\ProgramData\Package Cache{0093C20C-273D-4397-B623-515CB8616CB9}v14.22.27821\packages\vcRuntimeMinimum_amd64\
the file is missing,

I can't install it if it's missing.

I looked at other supports and found this "Go to check it if these two files exist on your machine:

C:\ProgramData\Package Cache{7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi

C:\WINDOWS\Installer\5cc01a73.msi

If they exist, that means it's most likely anti-virus was locking them.

If they don't exist, you need to get the exact same MSI package, find a computer with Visual Studio 2015 with update 2, and copy the MSI to your PC."

Which I don't have. I don't have an MSI to rip-from is there anyway I can get this?

Answer 1

Hi, Kylie,

Sorry to hear you're experiencing this issue.

Download and install the Microsoft C++ 2019 X64 at this link, then you should be able to proceed with installing the app.

https://aka.ms/vs/17/release/vc_redist.x64.exe

Answer 2

It sadly not working.

Answer 3

Hi Kylie, download the troubleshooter from the link below. If downloading it with Edge, click the 3 dots next to blocked warning and select Keep.

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d 

Launch the troubleshooter and select you are have trouble uninstalling.

From the list of programs to select from, choose Microsoft Visual C++ 2015-2019 x64 Minimum Runtime

When that completes, exit the troubleshooter, then run it again and select Microsoft Visual C++ 2015-2019 x64 Additional Runtime

When that completes you should be able to proceed with the installation.

Answer 4

So It got further into the download but now it's suck on this?

Answer 5

I restarted my pc just incase