Can't boot - error while performing sfc or dism commands

Question

Hi,

My computer crashed and since then it has been stuck in an BSOD with an error message of BAD SYSTEM CONFIG INFO

After that windows tries to repair the problem, but unsuccessfully and it takes me to the recovery environment.

I tried reverting windows updates, system restore and system image recoverey, but nothing works.

On internet i found that I can use this command: sfc /scannow, but I got an error message. I also tried dism.exe /image:C:\ /cleanup-image /revertpendingactions, but I got error 1009

Any help?

Thanks

Answer 1

Thanks.

Consider doing a clean install after rescuing your files.

Rescue Files when Windows won't start

https://answers.microsoft.com/en-us/windows/for...

How to do a clean install

https://answers.microsoft.com/en-us/insider/for...

https://answers.microsoft.com/en-us/windows/for...

Answer 2

The tool found no errors. https://ctrlv.cz/9WVi

Answer 3

Hi tt,

I am Sumit here to assist you with this question.

Can you run CHKDSK from the WinRE CMD?

It should be

chkdsk C: /f

OR

chkdsk D: /f

Depending on the configuration.

Please let me know the output of that, not exact but the result.