Share via

Roblox from Microsoft Store does not launch.

Anonymous
2022-12-26T02:07:44+00:00

whenever i try to launch Roblox, the version downloaded from the MS store, it will open for a few seconds, then close.

i've restarted my system, uninstalled & reinstalled, updated the program, repaired & reset the program through settings, disabled antivirus, tried WSReset, just about everything that is suggested save for doing a system restore (i cant think of when this issue began) or completely reinstalling windows, which i really would rather not do.

it seems like ive done all i can do, but it simply doesnt work anymore. any help at all is appreciated.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2022-12-26T02:42:28+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, since you have done all basic troubleshooting steps we will check the driver if it's causing the issue, kindly follow the steps below:

    Method 1. Update Graphics Card driver.

    -Press the Windows key + X

    -Go to Device Manager

    -Expand the Display Adapters

    -Look for your Graphics card

    -Right-click and click "Update Driver"

    -Look for "Browse my computer for driver"

    -Click "Let me pick drivers available drivers on my computer"

    -Choose an old driver or other name of driver then select it and hit next until it installs.

    Note: Do it on all the display driver

    If the issue persists, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

    1. go to this link: https://www.microsoft.com/en-us/software-downlo...
    2. Select Download Now, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing, it should fix the issue.

    Reference: https://www.microsoft.com/en-us/software-downlo...

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

    0 comments