Bluescreen crash

Question

Hello, I keep running into issues while playing games on my Windows 11 pc. The most recent is modern warfare II, and it gives me the most problems. I have a nice system, but this keeps happening. I have updated all drivers and it still crashes are reboots. Any ideas?

Mike

Problem Event Name: BlueScreen

Code: c2

Parameter 1: 99

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1033

I also saw this error:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x0000000000000099, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\011223-13593-01.dmp. Report Id: e5677b95-18d0-4b34-a051-8b0e4501cab3.

Answer 1

Hi Cindy,

could you help me fix this problem, too?

My PC keeps crashing, while playing Modern Warfare 2 as well, getting the 0x000000c2 (0x0000000000000099, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) error code.

It did not happen before some recent Windows updates. Even after a full clean install of Windows.

Answer 2

Hi Michael,

My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

The mini dump will help find out what is causing this problem.

Please go this on your computer.to find the Mini Dump.

C:\Windows\Minidump

I have enclosed the directions below on how to send the minidump to me.

https://answers.microsoft.com/en-us/windows/for...

Please let me know if you have Questions.

Cindy