Enigmatic Windows Explorer Memory Issue

Question

Hello,

I could use some advice.  I just set up a new HP Z2 G5 workstation and it's having what seems to be a memory leak issue with both Windows Explorer and Windows Desktop Manager.  Of course the problem is sporadic.  When it does happen the computer experiences the following:

• Windows Desktop Manager AND/OR Windows Explorer memory usage increases to around 5GB
• Microsoft Outlook presents a message when opening email saying "Sorry, We are having trouble opening this item. This could be temporary..."
• Adobe Acrobat DC Reader cannot open more than one PDF at a time (additional tabs won't open)
• The windows taskbar freezes.

Restarting or logging off and back on will temporarily fix the issue, but then it comes back withing 24 - 48 hours.  The only information have been able to find about this specific issue is that it's being caused by a bug in the Intel Video Driver, but those articles were from earlier this year and the system has the latest driver available.

Many thanks for any help you can offer.