Code: 0x80070005 Cannot download apps

Question

I cannot download both paid apps and free apps on the store. It only applies to store apps I can download any other apps from epic games etc. easily, and it shows the error after/during "Aquiring License" if that helps. I've tried many many many fixes online but I decided that it was just probably something on your end, so please help me and the others who also have this problem. I have tried all the solutions from these 2 videos too. https://www.youtube.com/watch?v=vVGVb5-iK8I and https://www.youtube.com/watch?v=8atKReTOZbk

Answer 1

It seems to be only on my computer because when I do it for another one on the same account, it works. However I would like to play it on this one

Answer 2

Sorry for the late reply, but this didn't work either.

Answer 3

Hello HSDiamond21,

Thank you for updating me with that information. I apologize that this did not resolve the issue.

If the issue still persists, Please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

**Few things to check on the PC

Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

Kind regards,

John DeV

Independent Advisor

Answer 4

This didn't work. Thanks for trying to help though!

Answer 5

Hello HSDiamond21,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please let me know if you have tried the methods below.

**Please try connecting the laptop to your phone's mobile hotspot then see if the issue persists.

**Let's try to Refresh the Windows update service

1. Download the Windows update .reg file and save it to your computer

https://www.tenforums.com/attachments/tutorials...

2. Double click on the downloaded .reg file to merge it
3. When prompted, click Yes, and OK.
4. Restart your computer

**Let's try to Refresh the Client License Service

Please click and download Client License Service (ClipSVC) .reg file at the link below

https://www.tenforums.com/attachments/tutorials...

Save the .reg file to your desktop

Double click the downloaded .reg file to merge it

When prompted, click Yes, and OK

When finished, safely restart your computer to apply

Please check if the issue still persists.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.