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2.4 mouse driver going crazy

Anonymous
2023-01-21T23:14:12+00:00

My Logitech g703 is working fine, on other computer and even the one im talking about, once i remove the 2.4 mouse driver ,but if i reset the pc that driver comes back and the scroll wheel bug that scrollers to the right for some reason keeps happening, please assist

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-01-22T10:10:01+00:00

    Hi

    Welcome to Microsoft community.

    I'm glad to help you.

    If the problem occurs after you reset your computer, it means that the 2.4g driver is automatically installed and returned to the old version state after resetting your computer, causing the problem to occur.

    Your mouse should have a switch to switch between 2.4g and 5g, do you switch to 5g and the problem still occurs?

    If anything is unclear, please do not hesitate to let me know.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

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