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Bluescreen Windows 11: NETIO.sys [SOLVED]

Anonymous
2023-01-24T06:47:26+00:00

Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

What failed: netio.sys

minidump Files: https://www.dropbox.com/s/dzdleb2jfh776e0/012423-18156-01.dmp?dl=0

Hardware: 

ASUS ROG MAXIMUS EXTREME Z790
13th Gen Intel(R) Core(TM) i9-13900K   3.00 GHz

Cosair Dominator 5600MHz - 64GB RAM

Edition: Windows 11 Pro

Version: 22H2

Installed On: 11/‎23/‎2022

OS Build: 22621.1105

Experience: Windows Feature Experience Pack 1000.22638.1000.0

Things I've tried:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Once done restarted the PC 

The issue persists, Opened device manager;

Updated network drivers, restarted PC

The issue still persists, uninstalled drivers. The issue still persists.

Right now I'm currently running stable after using "Win + R"; "msconfig" disabled all intel services. But this can't be a permanent fix...


Issue Started: 01/10/23:

A virtual driver on the Intel Trusted Execution Engine Interface was causing the system to crash.

Dave was able to help me with this below.

Issue Solved 01/25/23:

I was actually able to fix everything.

I had both Armoury Crate, and Intel Driver & Assistant Support installed. These were in conflict with one another.

I uninstalled Intel Driver & Assistant Support and then uninstalled everything Intel inside of Programs and Features.

Restarted PC, Opened Armoury Crate and downloaded all the drivers, followed prompts, and final restart. I've been stable with everything enabled.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

DaveM121 891K Reputation points Independent Advisor
2023-01-24T08:04:16+00:00

Hi tovergraftis,

I am Dave, I will help you with this.

Your minidump file indicates it is a virtual driver on the Intel Trusted Execution Engine Interface that is causing the system to crash.

Go to the support page for your PC on the manufacturers website to download and install the version of Intel Trusted Execution Engine they recommend.

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  1. Anonymous
    2023-01-25T19:22:49+00:00

    Thank you so much!

    I was actually able to fix everything.

    I had both Armoury Crate and Intel Driver & Assistant Support installed. These were in conflict with one another.

    I uninstalled Intel Driver & Assistant Support, and then uninstalled everything Intel inside of Programs and Features.

    Restarted PC, Opened Armoury Crate and downloaded all the drivers, followed prompts, and final restart. I've been stable with everything enabled.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments