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I have two HDR monitors but recently I found HDR settings say unsupported , why is that ? Windows 11 Pro
I have Windows 11 updated to latest and AMD GPU updated to latest.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello William3241,
If so, please refer to the following link to find out if your current monitor meets the **** Display requirements for HDR video in Windows.
If there is anything not clear, please do not hesitate to let me know.
Best Regards,
Lenka-MSFT| Microsoft Community Support Specialist
contacted the monitors factories but they did not give any download, they say no driver is needed !! dont know what to do
Hello William3241,
Thank you for your reply, due to the color spaces BT2020RGB or BT2020YCC is not developed by Microsoft, so we can't provide the download path, we suggest you to consult the monitor manufacturer, maybe they will have different ideas.
If there is anything not clear, please do not hesitate to let me know.
Best Regards,
Lenka-MSFT| Microsoft Community Support Specialist
Thanks but nothing want to work, is there a way to download those color spaces BT2020RGBor BT2020YCC ?
Hello William3241,
Welcome to Microsoft Community.
Let me help you solve the problem of not supporting HDR.
Your two monitors originally supported HDR, but the problem occurred after updating the system, right?
If the problem occurred after the update, it may be caused by the incompatibility of the monitor driver or graphics card driver with the latest system.
You can consult the manufacturer of the device, whether the current monitor and graphics card drivers support HDR function, if not, please replace the supported drivers.
If the driver supports the HDR function, the system still prompts unsupported, then I recommend that you uninstall the latest update to see if it can be resolved.
Open Settings > click Windows Update > Update history> Uninstall Updates > click the update you want to uninstall > click the "Uninstall" button above.
In addition, the following link is to a support document I found for HDR setup in Windows that you can learn about.
If there is anything not clear, please do not hesitate to let me know.
Best Regards,
Lenka-MSFT| Microsoft Community Support Specialist
