BSOD / Memory Dump

Question

The issue is:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.

I have been having on and off crashing with this error as well as:

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.

I am at a loss on what to do next, here is the most recent memory dump:

https://drive.google.com/file/d/11PqHJtRQ5vtIBFwAl4e3vfGGoqIRXYoU/view?usp=sharing

Thank you for your help.

Answer 1

At the time the V2 log collector ran the RAM speed was 3600 MHz.

The CPU AMD Ryzen 5 3600 supports RAM speeds up to 3200 MHz.

https://www.amd.com/en/product/8456

1. Please make sure that there is no overclocking during the troubleshooting.

Turn off XMP.

2. The BSOD and live kernel event bugchecks were 116, 117, 119, 141, 3B, 50

116 = VIDEO_TDR_FAILURE

117 = VIDEO_TDR_TIMEOUT_DETECTED

119 = VIDEO_SCHEDULER_INTERNAL_ERROR

141 = VIDEO_ENGINE_TIMEOUT_DETECTED

The computer has Video Timeout Detection and Recovery (TDR).

3. Turn off Windows updates of non-Microsoft drivers: https://www.tenforums.com/tutorials/48277-enable-disable-driver-updates-windows-update-windows-10-a.html
4. Reinstall a Nvidia GPU driver with a different version from the currently installed: 30.0.15.1295

Make sure that the clean install box is checked and if available install the physx driver.

https://www.wagnardsoft.com/display-driver-uninstaller-ddu-

https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html https://www.nvidia.com/download/index.aspx

5. If multiple Nvidia GPU driver versions continue to cause BSOD then swap test the GPU card.

For swap testing use either Nvidia or AMD.

Name NVIDIA GeForce RTX 2080 Ti

PNP Device ID PCI\VEN_10DE&DEV_1E07&SUBSYS_37151462&REV_A1\4&19AA7BB9&0&0019

Adapter Type NVIDIA GeForce RTX 2080 Ti, NVIDIA compatible

Adapter Description NVIDIA GeForce RTX 2080 Ti

Adapter RAM (1,048,576) bytes

Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_647b4244e991951b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_647b4244e991951b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_647b4244e991951b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_647b4244e991951b\nvldumdx.dll

Driver Version 30.0.15.1295

INF File oem28.inf (Section001 section)

Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_647B4244E991951B\NVLDDMKM.SYS (30.0.15.1295, 40.37 MB (42,326,096 bytes), 6/14/2022 3:34 PM)

Event[1361]:

Log Name: System

Source: Display

Date: 2022-06-14T15:40:20.4840000Z

Event ID: 4101

Task: N/A

Level: Warning

Opcode: Info

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-8CQ9MRH

Description:

Display driver nvlddmkm stopped responding and has successfully recovered.

Event[1363]:

Log Name: System

Source: Display

Date: 2022-06-14T15:40:33.4710000Z

Event ID: 4101

Task: N/A

Level: Warning

Opcode: Info

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-8CQ9MRH

Description:

Display driver nvlddmkm stopped responding and has successfully recovered.

Event[1365]:

Log Name: System

Source: Display

Date: 2022-06-14T15:44:56.7680000Z

Event ID: 4101

Task: N/A

Level: Warning

Opcode: Info

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-8CQ9MRH

Description:

Display driver nvlddmkm stopped responding and has successfully recovered.

Event[1368]:

Log Name: System

Source: Display

Date: 2022-06-14T15:55:28.6840000Z

Event ID: 4101

Task: N/A

Level: Warning

Opcode: Info

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-8CQ9MRH

Description:

Display driver nvlddmkm stopped responding and has successfully recovered.

Event[1577]:

Log Name: System

Source: Display

Date: 2022-06-14T17:45:15.2350000Z

Event ID: 4101

Task: N/A

Level: Warning

Opcode: Info

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-8CQ9MRH

Description:

Display driver nvlddmkm stopped responding and has successfully recovered.

Answer 2

Sent the relevant info, hopefully we can figure this out.

Answer 3

I have DDU'd the displayer drivers/reinstalled.

I have updated my bios.

I have installed a clean version of windows.

Still crashing, new dump: https://drive.google.com/file/d/1wwPxGfEOT3dKUzzSPpCRuO8XhQZh8qYa/view?usp=sharing

V2 log: https://drive.google.com/file/d/1r7_fzCnggL25FjHDbZqXweNK6elGL6fg/view?usp=sharing

Answer 4

Uninstall and reinstall the Nvidia GPU driver nvlddmkm.sys using Display Driver Uninstaller (DDU) > reinstall from the Nvidia website

https://www.wagnardsoft.com/display-driver-uninstaller-ddu-

https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

https://www.nvidia.com/download/index.aspx

Upgrade the BIOS: 1C > 1I

If there are any additional problems then run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Answer 5

Hi Samuel,

My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

Please reinstall NVidia drivers.

If this will not help, run Windows memory diagnostic tool and switch it to extended mode when it starts (F1 key). Note, test hang at ~21% for more than 2-3 hours means memory error too.

Turn off XMP mode in BIOS if it is turned on.

And if your PC is home assembled, please check your RAM modes (voltage, frequency, timings) are in compliance with motherboard compatibility list (QVL).